Refund policy

Return Policy

At Avixee, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer exchanges or store credit on any unworn or undamaged products within 15 days of purchase, provided they are in their original packaging.

Return Responsibilities:

  • Returns: If you decide to initiate a return, please be aware that you will be responsible for any return shipping costs incurred.

How to Initiate a Return:

To initiate a return or exchange, please contact our customer service team at avixeeofficial@gmail.com within 15 days of receiving your order. Please include your order number and reason for return in your email.

Conditions of Return:

  • The item(s) must be unworn and undamaged.
  • The item(s) must be in their original packaging.
  • Returns must be initiated within 15 days of receiving your order.

If you have received a damaged product, we apologize for any inconvenience caused. Please email us at avixeeofficial@gmail.com within 3 days of receiving the product. Our team will assist you in resolving the issue promptly.